Please fill out the contact form below and we will reply as soon as possible.
Your Profile Settings provides access to several personal configurations and call routing options. To access your personal settings from the...
July 11th, 2023 62 views 0 likes
Your voicemail inbox stores messages left by callers when you miss a call. From your Profile Settings, you can enable...
November 26th, 2025 40 views 0 likes
Your Profile Settings host key configuration options, which allow you to manage your personal information in the net2phone system, including...
March 18th, 2024 34 views 0 likes
If you’ve forgotten your password, don’t worry—you can reset it in just a few simple steps. Before you Begin Prerequisites...
May 11th, 2023 54 views 0 likes
A personal avatar helps colleagues quickly identify you during calls and in internal messaging. Before you Begin Your file upload...
June 29th, 2023 53 views 0 likes
Enable notifications to receive sound alerts for incoming calls. Disabling notifications does not activate Do Not Disturb (DND). Your calls...
November 25th, 2025 15 views 0 likes
Your status shows whether you’re available to take calls, messages, or meetings; it helps other team members understand when you’re...
January 28th, 2026 7 views 0 likes
Connect your Google account to sync your calendar and contacts with net2phone. Once connected, your Google meetings will appear within...
Hold music is the audio callers hear when you place them on hold. You can keep the system’s default music...
November 25th, 2025 11 views 0 likes
Once a number is blocked, calls from that number will no longer ring your devices. Learn how to Block a...
November 25th, 2025 12 views 0 likes
The Devices tab in your Profile Settings lets you configure your outbound caller ID, adjust how long your desk phones...
November 26th, 2025 15 views 0 likes
The Call Options subtab allows you to view the status of your ring group and call recordings for your extension....
November 26th, 2025 14 views 0 likes
Call Forwarding allows you to redirect incoming calls to another phone number when you're away from your desk, unavailable, or...
November 26th, 2025 54 views 0 likes
You can upload multiple external contacts at once by importing a .csv file into your net2phone contact list. This is...
November 26th, 2025 13 views 0 likes
Custom call forwarding lets you forward calls only during specific days and times. Use this option when you want calls...
November 27th, 2025 39 views 0 likes
You can upload a recording of your own name in the Company Directory section of your Profile Settings. The recording plays...
May 10th, 2023 68 views 0 likes
You can block unwanted incoming calls by adding phone numbers to your personal Blocked Callers list or by turning on...
December 1st, 2025 14 views 0 likes
Your net2phone licenses determine which features and applications you can access, including calling tools, video meetings, and advanced call queue...
May 11th, 2023 28 views 0 likes