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    • Ring Groups, Departments, and Call Queues: What’s the Difference?

      The Sync system includes three distinct call-routing features that help organize users and control how incoming calls are handled: Ring...

      February 12th, 2026 153 views 0 likes

    • Create a New Welcome Menu

      Welcome Menus greet incoming callers and provide keypad options that route calls to the appropriate destination.  Access Welcome Menu settings...

      August 26th, 2026 5 views 0 likes

    • Configure Welcome Menu Keypad Options

      Welcome Menu Key Options determine where callers are routed when they press a keypad button.  Match your greeting to your...

      August 26th, 2026 6 views 0 likes

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