Manage your business contacts in the net2phone Canada Sync Platform. Company contacts appear automatically as Team Members. 

External contacts can be added manually, imported with a CSV file, or synced through an integration, such as Google Contacts. Saved contacts display the contact name instead of the phone number wherever possible across your Sync apps' pages and features, including Activity, Calls, Messages, Inboxes, Interactions, and call popups.

View and filter your contact lists

Open the Contacts tab in the left Activity panel to browse, search, and filter your contacts.

• All – Every contact that is visible to you.
• Favourites – Contacts you have starred.
• Personal – External contacts visible only to you.
• Integrated – External contacts added through an integration, such as Google Contacts.
• Shared – External contacts available to your company.
• Company – Internal Team Members on your phone system.
• Online Only – Company contacts currently active online.

Use the search bar to find contacts by name, phone number, email address, or company.

Add a new external contact

Create an external contact for people you call or message frequently. External contacts can be saved as personal contacts or shared company contacts.

1. Open the Contacts tab in the left navigation panel.
2. Click the Add Contact icon in the top right corner.
3. Enter the contact details, including any phone numbers, email addresses, company details, location information, or notes.
4. Choose how the contact is saved:
   • Personal – Visible only to you.
   • Shared – Visible to everyone in your company.
5. Click Save.

Add a contact from call history

Save a contact directly from a recent call or message, even if the person is not already in your contact list.

1. Open Activity or Calls.
2. Click the More Options (⋯) menu on a call or message.
3. Select Create New Contact or Add to Existing Contact.
4. Complete the contact details.
5. Click Save.

Sync Google contacts

Connect your Google account to sync your calendar and contacts with your net2phone Sync Platform. Once integrated, Google Meetings will appear in all your Sync apps, and your Google contacts will be available when you place calls or send messages.

For setup instructions, see Integrate your Google Calendar and Contacts.

Manage existing contacts

Select a contact to open their profile. Available actions depend on the contact type and your permissions.

• Edit personal contact details.
• Call the contact.
• Send a new message.
• View your call history with the contact.
• Access voicemails and call recordings, when available.
• Block the number.
• Delete personal contacts.

Delete a personal contact

Delete personal contacts you have added or uploaded when they are no longer needed.

1. Open the Contacts tab in the left navigation panel.
2. Find the contact and open Profile Info.
3. In the right dialer panel, click the pencil icon to edit the contact.
4. Scroll to the bottom and click Delete.
5. Confirm you want to delete the contact.

Import contacts with a CSV upload

Upload a custom contact list by importing a CSV file containing Personal or Shared contacts.