Home Sync App

Sync Calling

Sort By

Newest
Most likes
Most views

Understand Special Extensions

As a team member using the net2phone Sync platform, understanding how to use Special Extensions effectively can significantly enhance your...

February 12th, 2026 50 views 0 likes
Understand Ring Groups

Ring Groups allow teams to share responsibility for answering calls. What is a Ring Group? A Ring Group is a...

February 12th, 2026 72 views 0 likes
Ring Groups, Departments, and Call Queues: What’s the Difference?

net2phone includes three features that help route calls and organize users: Ring Groups, Departments, and Call Queues. While they may...

February 12th, 2026 56 views 0 likes
Active Call Controls on Sync Desktop and Browser Apps

Manage live business calls in the Sync desktop or browser app using built-in call controls for routing, audio, and participant...

April 7th, 2026 91 views 0 likes
Park and Retrieve Calls in Sync

Call parking allows you to place an active call into a temporary parking slot so it can be retrieved from...

April 28th, 2026 44 views 0 likes
Enable and Disable Sync Silent Mode

Use Silent Mode when you are in a meeting, focusing on work, or temporarily unavailable. When Silent Mode is enabled,...

May 13th, 2026 32 views 0 likes
Receptionist Console (RCon) Overview

The Receptionist Console (RCon) is a cloud-based call management console for users who handle high call volumes. RCon centralizes active...

February 12th, 2026 64 views 0 likes