Create New Company Schedules

Learn how to create and manage company-wide time schedules used across the net2phone platform.

Written By Sara Mosher (Super Administrator)

Updated at March 24th, 2026

Schedules allow administrators to define consistent business hours, after-hours rules, and special operating times that can be reused throughout the system. As an administrator user, you can create schedules that are accessible and usable by all members of your organization.  

Understand Company Schedules 

Company schedules apply time-based rules that determine when and how calls are routed across the net2phone platform and connected features, including:

  • Team Members
  • Ring Groups
  • Call Queues
  • Welcome Menus

To learn more about custom schedule options, read: Configure Custom Call Forwarding Schedules

 

Add a company schedule 

As an administrator, you can create company-wide schedules that are accessible and reusable by all members of your organization.

To add a new company-wide schedule:

  1. Log in to the net2phone desktop or browser app with Admin credentials
  2. Click your profile icon in the top right corner. 
  3. Click Admin Settings to launch the Sync Settings portal in a new browser tab.
    You will land on the Schedules configuration page. 
  4. Click the Add Schedule button. 
Example: Settings portal with Admin Settings, Schedules page open, and Add Schedule button highlighted. 
  1. Enter a Schedule Name that users will recognize later.
  2. Choose a time-based setting:
    1. weekdays, or,
    2. specific calendar dates (with optional intervals). 
  3. Click Add to save. 
Example: Add new schedule configuration menu with Weekdays, Monday-Friday, 9:00-18:30 selected.