The Yealink WH66 is a premium wireless DECT headset featuring a 4.0-inch capacitive touchscreen base. Available in mono (single-ear) and duo (dual-ear) models, the headset connects directly to net2phone Canada Yealink desk phones, your computer, and your mobile device.

Connect the headset base

Connect the WH66 base station to multiple devices simultaneously and switch between active devices using the touchscreen.

Connect to a net2phone desk phone

Connect the base station directly to your desk phone using the included micro-USB-to-USB-A cable.

1. Connect the micro-USB end of the included cable to the Phone port on the back of the WH66 base.
2. Connect the USB-A end to the USB port on the back of your Yealink desk phone.
3. The desk phone will automatically detect the headset and route call audio to it.

Connect to a computer

Connect the base station to your PC or Mac to route audio through the net2phone Sync app.

1. Connect the micro-USB end of the included cable to the PC port on the WH66 base.
2. Connect the USB-A end to an available USB port on your PC or Mac.
3. Tap the PC icon on the WH66 touchscreen to activate computer audio.

Connect to a mobile device

Pair your smartphone with the base station over Bluetooth to answer and manage mobile calls from your headset.

1. Tap the Bluetooth icon on the WH66 touchscreen to enter pairing mode.
2. Open the Bluetooth settings on your smartphone and select the Yealink headset from the list of available devices.

Configure audio in net2phone Sync

After connecting the base station to your computer, set the headset as your primary audio input and output device in the Sync app.

1. In the net2phone Sync desktop or web app, click your Profile icon in the top-right corner.
2. Navigate to Settings → Audio.
3. Under Microphone and Speakers, select Yealink WH66 from each dropdown menu.
4. Place a test call to confirm two-way audio is clear.

Enable call control (Yealink USB Connect)

To use the physical call button on your headset to answer and end calls directly within the net2phone Sync desktop app, you must install Yealink USB Connect.

Without this software running, call audio will work, but you must manually click the answer or hang up buttons in the Sync app interface.

• Download and install the utility from Yealink USB Connect.
• Use this tool to keep headset firmware up to date and customize ringtones or auto-answer settings.

Daily use and call controls

Use the headset buttons and touchscreen base to manage audio and active calls.

• Base Touchscreen: Manage calls, switch between connected devices (desk phone, PC, mobile), and access settings directly from the 4.0-inch screen.
• Answer or End a Call: Press the multi-function call control button on the outside of the earpiece, or tap the answer/end icons on the base touchscreen.
• Mute Audio: Raise the microphone boom arm up past 30°, or press the Mute button on the headset arm. Lower the boom arm to unmute.
• Adjust Volume: Use the + and – volume buttons located along the edge of the earpiece.
• Busylight: The LED ring on the headset automatically turns red when you are on an active call to signal that you are unavailable.

Manufacturer resources

For hardware specifications, warranty documentation, and touchscreen menu navigation, refer to Yealink’s documentation:

• Yealink WH66 Product Guide
• Yealink WH66 User Reference
• Yealink USB Connect Product Guide