Sync Mobile App Overview

Discover the main tabs and features of the net2phone Canada Sync mobile app.

Written By Sara Mosher (Super Administrator)

Updated at March 23rd, 2026

The net2phone Canada Sync mobile app helps you stay connected when you are away from your desk. You can use it to place and receive calls, check voicemail, send messages, view recent interactions, manage contacts, join meetings, and access personal settings from your mobile device.


Sync Mobile's key features 

Depending on your permissions and service setup, you can use the mobile app to:

  • Make and receive calls
  • Join or start Huddle meetings.
  • Send and receive instant messages with internal contacts.
  • Send SMS and MMS messages to Canadian phone numbers
  • View your call history. 
  • Access and manage your voicemail inbox
  • View all your recent interactions (messages, SMS, calls, Huddles) with internal and external contacts.
  • Add new external contacts
  • Integrate all or selected device contacts.
  • Update your profile and call forwarding settings.

Main sections of the mobile app

The bottom navigation bar gives you access to the main sections (tabs) of the mobile app.

Example: Cropped screen of the mobile app showcasing the bottom navigation menu tabs, as well as the dialpad button above. 

Activity

Use the Activity tab to view a single feed of recent communication activity. The Activity landing-screen can include missed calls, voicemail activity, message conversations, and channel activity, helping you quickly review what needs your attention.

Select an item in the list to open the related conversation, call details, or voicemail record.


Calls

Use the Calls tab to review your recent call history, check missed calls, and access voicemails.

Example: Personal call history open, with the default “All” list view. 

Interactions

Use the Interactions tab to view recent messages, SMS, and call history between yourself and a contact. 

Example: Selected conversation to open the interaction and continue the conversation.

Contacts

Use the Contacts tab to search for coworkers, view contact details, and access company or device contacts.

Example: Add new contact page. 

Meetings

Use the Meetings tab to start or join Huddle video meetings from your mobile device.

Example: Meetings tab intergreated with Google Calednar, and in-app Huddle conference access. 

Manage settings in the mobile app

Access personal settings, such as notification preferences, call handling options, and other profile-related settings.

Settings and feature availability

Some settings and features may vary depending on your role, assigned services, mobile device and firmware version, or your company's preferred configurations.

Example: Settings section of the mobile app, accessed by selecting your profile icon in the top left.