net2phone Sync lets you place and receive business calls using your assigned number across desktop, mobile, and supported devices—so your calling experience stays consistent wherever you work.
Multiple options to connect with Sync
Sync supports multiple calling methods to accommodate different work environments and user preferences.
- Use webcalling with Sync's browser or desktop apps.
- Download the net2phone Sync Mobile App to manage your business communications from a smartphone or tablet.
- Connect a traditional deskphone, conference phone, or
Sync app (desktop or browser)
The Sync app is the central workspace for managing business communications on desktop or browser.
- Enter a phone number using the dialpad menu (right panel).
- Initiate calls from the Contacts directory.
- Return calls from your call history.
Sync's centralized experience allows you to manage conversations efficiently without switching between tools or applications.
Active Call Controls on Sync Desktop and Browser Apps
During a call, Sync provides in-call controls to manage the conversation in real time.
- Mute to disable your microphone.
- Hold to pause the call temporarily.
- Transfer to route the call to another user or external number.
- Add a call to create a multi-party conversation.
- End call to disconnect the session.
Mobile app
Use the mobile app to stay reachable to manage calls, meetings, and messages while away from your desk.
- Dial numbers using the mobile keypad.
- Call contacts from your contact list.
- Access recent conversations through your activity history.
Core calling capabilities, such as call transfer, hold, and in-call controls, are available on mobile devices, enabling full call management while on the go.
Learn more:
Huddle video conferences
Huddle provides integrated video and audio conferencing for team collaboration. Use Huddle to initiate scheduled or ad hoc meetings directly within Sync.
Huddle is best suited for multi-participant conversations, screen sharing, and internal or external collaboration.
Learn more: Huddle Video Conferencing Overview
Desk phones and hardware
Provisioned desk phones offer a traditional calling experience within the Sync platform. These devices are configured by your administrator and are typically used in office or fixed work environments.
- Dial numbers using the physical keypad.
- Access contacts and call history from the device interface.
- Use dedicated controls for hold, transfer, and mute.
Desk phones operate as an extension of your Sync account, ensuring continuity across all supported devices.
Learn more: Yealink hardware knowledge base category.