Yealink CP965 Conference Overview

Learn about the Yealink CP965 IP conference phone, including key features, touchscreen controls, firmware requirements, and device maintenance resources.

Written By Sara Mosher (Super Administrator)

Updated at March 2nd, 2026

The Yealink CP965 is a touch-based HD IP conference phone designed for small to medium-sized meeting rooms. Built on Android, this conference phone features an intuitive touchscreen interface and advanced microphone technology for hybrid and in-room collaboration.

  • Display: 5" colour touchscreen (720 × 1280 resolution).
  • Microphone array: 13 built-in microphones with 360° voice pickup.
  • Pickup range: Up to 6 m (20 ft).
  • Audio technology: Active Voice and Noise Cancellation.
  • Bluetooth: Built-in support for hybrid meetings.
  • USB ports: 1 × USB Type-A, 1 × USB Type-C.
  • Security slot: Kensington-style lock slot.

The CP965 supports Bluetooth or USB connections to smartphones and laptops for hybrid conferencing.

 

The CP965 features a minimalist touch interface with essential physical controls for quick access during meetings.

Yealink CP965 conference phone overview
Example: Yealink CP965 top view with touchscreen and control layout.
  1. Speaker: Provides audio output.
  2. Touch Mute key: Toggles microphone mute on or off.
  3. Touch Screen: Access menus such as call history, directory, and system settings.
  4. Home key: Returns to the main home screen.
  5. Volume keys: Adjust ringer and speaker volume.

The USB Type-A port, USB Type-C port, and security slot are located on the underside of the device.