Update your Voicemail Inbox Password

Learn how to access the Voicemail tab in your Profile Settings to update your voicemail password at any time.

Written By Sara Mosher (Super Administrator)

Updated at April 15th, 2026

Your voicemail password is used when accessing voicemail from an external device. 

Access your Voicemail Inbox settings

From the Sync desktop or browser apps, follow the steps below:

  1. Open your Profile Settings:
    1. Click your profile icon in the top right corner.
    2. Click your name under Profile Settings.
  2. Click the Voicemail subtab on the left side.
Example: Voicemail subtab within Profile Settings.

Update your voicemail password

Follow these steps to change your voicemail password in Sync.

  1. In Profile Settings, open the Voicemail tab.
  2. At the bottom of the page, click Update Password.
Example: The Voicemail tab in Profile Settings with the Update Password button highlighted.
  1. Enter your new voicemail password. Your password must contain 4 to 10 numeric digits.
  2. Click Reset to save your new password.
Example: Resetting your voicemail password.