Your voicemail password is used when accessing voicemail from an external device.
Access your Voicemail Inbox settings
From the Sync desktop or browser apps, follow the steps below:
- Open your Profile Settings:
- Click your profile icon in the top right corner.
- Click your name under Profile Settings.
- Click the Voicemail subtab on the left side.

Update your voicemail password
Follow these steps to change your voicemail password in Sync.
- In Profile Settings, open the Voicemail tab.
- At the bottom of the page, click Update Password.

- Enter your new voicemail password. Your password must contain 4 to 10 numeric digits.
- Click Reset to save your new password.
