Reset a Forgotten Password

Learn how to update your forgotten password.

Written By Sara Mosher (Super Administrator)

Updated at March 25th, 2026

If you’ve forgotten your password, don’t worry—you can reset it in just a few simple steps.

Requirements and notes 

Prerequisites for updating a forgetten password:

  • You must know the corporate email address associated with your net2phone account.
  • You must have access to that email inbox to receive the reset link.
 

How to Reset Your Password

Follow the steps below to reset your forgotten password. 

  1. In your web browser, open the net2phone login page.
  2. Enter your net2phone Canada username (email address)
  3. Click Next.
  4. Select the Forgot Password? link, in blue. 
Example: Login page with Forgot Password link highlighted. 
  1. Click Send a Link to receive a password reset email.
  2. Check your email inbox for a message from net2phone Canada.
    If you don’t see the email within a few minutes, check your spam or junk folder.
  3. Open the email and click Reset Password.
  4. Enter your new password (minimum 8 characters), and confirm.
  5. Click Save
    Success: Return to the login page and enter your new password. 
Example: Password reset email in a Gmail account.