You can pay your invoice directly through the net2phone Canada Billing Portal .
Invoice History
Payments are automatically applied to your oldest unpaid invoice. Learn how to track your payments and invoices in Find your Current Balance and Track your Transaction History .
How to Access the Payment Page
Follow these steps to open the payment page and submit a one-time payment.
- Log in to the net2phone Canada Billing Portal.
- From the Account Dashboard, locate your Current Balance tile at the top of the page.
If you have a credit on your account, your current balance will display as a negative amount. - Click Make a Payment.
- Review the payment amount and adjust if needed. The outstanding balance will auto-populate.
Payments cannot be zero dollars. - Choose to pay using a Saved Payment Method or add a New Payment Method.

How to Pay with a Saved Payment Method
Use a saved payment method to quickly complete a one-time payment.
- Select a saved payment method using the radio button.
- Click Pay and wait for the system to process the payment.
If a payment is marked as Pending, wait for your bank to approve or decline it before submitting another payment.

Payment Accepted
The Pay button will turn green and a success message will appear before redirecting you to the Account Dashboard. Users with Billing Portal notifications enabled will receive a payment confirmation email.

Payment Declined
If your payment is declined, a red error message will appear.
The card has been declined.
Verify your card details and billing address, then try again or use a different payment method.

How to Pay with a New Payment Method
Add a new payment method if you do not want to use a saved card.
- Click Add New Payment Method.
- Enter your credit card information.
- Review and update your billing address if needed.
- Review and update the billing email address associated with the payment method.
This email defaults to the top Billing Portal user listed on the Manage Users page. - (Optional) Select Save Payment Method to store the card for future payments.
- Click Pay. After the payment is processed, you will be redirected to the Account Dashboard and your balance will update.
