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Ring Groups allow teams to share responsibility for answering calls. When someone calls a Ring Group’s phone number or extension,...
January 17th, 2024 19 views 0 likes
The Receptionist Console (RCon) is a cloud-based call management console designed for users who handle large call volumes. It centralizes...
December 9th, 2025 19 views 0 likes
Huddle is net2phone’s built-in video conferencing tool. It lets you meet face-to-face, collaborate in real time, and connect with coworkers...
December 18th, 2025 11 views 0 likes
The Diagnostics App helps identify common device, browser, and network issues that can affect audio, video, and call quality. It...
January 5th, 2026 9 views 0 likes
The net2phone Diagnostic App is used to assess the performance and compatibility of your device's audio input and network capabilities...
April 3rd, 2024 28 views 0 likes
Company schedules define shared business hours used across features such as call routing, ring groups, call queues, and call forwarding....
February 10th, 2026 7 views 0 likes
Huddle polls allow meeting Hosts and Moderators to collect quick feedback from participants during a live video conference. Polling is...
January 8th, 2026 13 views 0 likes
net2phone includes three features that help route calls and organize users: Ring Groups, Departments, and Call Queues. While they may...
December 8th, 2025 13 views 0 likes
The Interactions tab in the Sync app is your central workspace for business messaging. From this tab, users can view...
March 26th, 2026 9 views 0 likes