Understand Special Extensions

Team Members can use Special Extensions for digital fax, intercoms, pagers, and remote voicemail access.

Written By Sara Mosher (Super Administrator)

Updated at March 4th, 2026

As a team member using the net2phone Sync platform, understanding how to use Special Extensions effectively can significantly enhance your communication experience within your organization. 

What are Special Extensions? 

Special Extensions on the net2phone platform are designed to cater to specific communication needs, enhancing both productivity and connectivity within your team. These extensions range from digital fax capabilities to intercom systems, each serving a unique purpose. 

Admins, check out our article: Manage Special Extensions.  

 

These extensions require preconfiguration by an Admin or the net2phone Canada team before regular users can leverage them. While you may not have the privileges to add or edit these extensions, you can still use them effectively for your daily communication needs.

Digital Fax
Securely transmit confidential or official documents by sending or receiving documents via digital fax. 

Intercom
Use the intercom system for effective communication within your building or across multiple locations.

Pager and Ringer Devices
Stay updated with immediate alerts and notifications through pager systems. 

Remote Access Voicemail 
Create a unique voicemail extension that allows you or a group to access voicemails connected to one or more of your listed phone numbers. Learn more about remote access voicemail with this short YouTube guide